FAQs

Achieve the perfect at-home manicure in minutes without the damaging effects of acrylics or gels! Our Reusable Press-Ons Manicures can be applied anywhere, anytime, and for a fraction of the salon price. Easily remove and reapply nail styles with no commitment, no damage and zero dry time.

Our press-on nails offer durability and high performance thanks to our specially-formulated material that is thickened at the stress point. Other press-ons can break, bend and flatten easily making them less than ideal for longer wear.

Our kits include 24 nails in 12 different sizes, so we are confident that you’ll be able to find your perfect fit!

Your wear time depends on how much glue you apply. If you do not wish to have your nails on for a long period of time, only apply a very small amount. If you are wanting a week+ wear, then apply a bit more glue. The gluing process and application can take a bit of getting used to, but once you get the hang of it you'll be a press-on pro in no time!

Yes! All of our press-on manicures are reusable. If you take good care of your press-ons, you can reuse them as much as you like. On average, nails are reusable up to 3 times, depending on wear times. Please note: if you plan on reusing a set, do not use acetone when removing as this will affect the integrity of the press on.

In each kit, you will receive 24 press-on nails in 12 sizes, nail glue, file and a cuticle stick and instructions on how to apply.

Ethyl Cyanoacrylate, Polymethyl Methacrylate, Hydroquinone, Red 7 (CI 15850)

Our nail glue is non-toxic and safe to use as determined by the FDA and Health Canada.

We don’t formulate with are: Dibutyl phthalate, TPHP, Toluene, Xylene, Ethyl tosylamide, Camphor, Formaldehyde resin, Parabens, Tert-butyl hydroperoxide and other nailcare nasties. 

Yes, 100% vegan! Our glue is made from synthetic materials not derived from the processing of animals or animal byproducts.

Yes! Our nail glue is cruelty-free as we do not test on animals.

Start by applying clean and well-prepped natural nails. Then, select the correct size of press-on nail for each finger and place them aside in order for an easier application.

1. Apply an even layer of glue to either the back of the NAILUXE nail or the natural nail.

2. Align press-on under the cuticle and press down firmly with thumb to ensure no air pockets are trapped.

3. Hold for 15+ seconds ensuring the entire nail receives even pressure.

Soak nails in soapy tolerably hot water for 10-15 minutes. Then, gently lift at the sides of the nail with a cuticle stick. If the nail is not ready, continue soaking until the nail comes off.

Optional: If you do not wish to re-use or save your press-ons after removal, apply a small amount of nail polish remover behind the press-on where lifting has occurred. 

To avoid damage, never force or pull off nails. Finish by buffing off any excess glue residue and apply cuticle oil or your favourite moisturizer to nails.

To achieve the best results for re-application, we recommend lightly filing away any excess glue build up from previous wear on the back of the press-on nail. Then, simply apply the nails with glue as you normally would while making sure to apply a tiny dot of glue to the back of the press-on nail.

We accept Visa, MasterCard, American Express and Discover, PayPal and Apple Pay. 

After an order is placed, an order confirmation email is sent to the email address provided during order placement. The order confirmation email includes the order number and all of the order details. Once an order confirmation is received it means your order is being processed and cannot be canceled. A shipment confirmation email is sent once the order ships from the fulfillment center. The shipment confirmation email includes the shipping tracking number and all of the order details. 

All orders are fulfilled in our warehouse within 24-48 hours, Monday through Friday, excluding holidays. Please note that orders placed on the weekend (Saturday and Sunday) or holidays will be fulfilled the following business day.

We are unable to cancel or modify an order after it's been submitted since we aim to process all orders as soon as possible. If you have any questions about your order, please email info@nailuxe.ca.

For security reasons, we are unable to redirect a shipped parcel to a secondary shipping address. If a shipper is unable to complete delivery to the original shipping address provided, the parcel will be returned to the fulfillment center and processed as a return.

For international orders, we cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We are not responsible for delays due to customs.

We ship internationally! Shipping costs will apply and will be added at checkout.

Shipping costs will vary depending on location and will be calculated at checkout. 

After the checkout process is completed, orders will be processed and shipped within 24-48 hours. Don’t worry, you will receive a tracking number from us via email.

We are headquartered in Niagara Falls, ON, Canada.

NAILUXE shall not be liable for any lost, stolen or damaged packages or for any delay caused by the act or default of the shipping carrier. NAILUXE is responsible for orders until they leave our warehouse facility only. Once tracking is received, it is between the shipping company and the customer to ensure the goods arrive safely.

We want you to love our products, but understand if you didn’t enjoy the style you received. Please send your request to support@nailuxe.ca within 15 business days of receiving your order.

Due to the sanitary nature of our products, only unused and unopened items in its original packaging can be returned. Used-looking products, or products damaged by the customer will not be eligible for refund.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We will not be responsible for reimbursing any shipping fees. After the return request is approved, please provide us with a tracking number as we do not assume responsibility for delayed or lost packages. We do not conduct exchanges. All sale items will be final sale.

At this time, NAILUXE does not conduct exchanges.

Who doesn't love a good deal? Earn points that can be redeemed for coupons and shopping passes by simply completing simple things like following our insta feed or creating an account.  

Obviously, because you like shopping but you love saving even more! Since you're shopping anyway, and you might as well get some points while you're at it. Did we mention it's also super easy to earn points?

Easy! Join by simply creating an account. Or, just click the "REWARDS" button on this page. Once you set a password and create your account, make sure to check your email for a message from us to confirm your account. Once confirmed, log in as usual and begin earning points!

Earn points by either creating an account, after which points can be earned through purchases, liking and sharing us on Facebook, following us on Instagram or by celebrating your birthday! 

In order to see your points reflected in your account, you have to like / share / follow us through the rewards app on our site. If your points are still not showing up, please contact us at support@nailuxe.ca so we can assist you.

Currently, NAILUXE is only available online through our website or through thebay.com

You can always get in touch with us through our contact page or at support@nailuxe.ca. We will be happy to assist you and respond to all inquiries within 24 hours.

The gift card code must be entered in the gift card/discount box at checkout before order is placed. When checking out on a mobile device, the gift card code must be entered at checkout under order summary. Gift card codes cannot be added to an order after it has been placed.

No, our digital gift cards do not expire.

Typically, we do not replace lost or stolen cards. However, please feel free to email us at support@nailuxe.ca with the name and email of the purchaser, and in some cases, we may be able to help.

Unfortunately, digital gift cards cannot be reloaded.

If the digital gift card is associated with your account, then you can check the balance by using the link provided in the gift card email. If you do not have an account, email us at support@nailuxe.ca with the name used on the order and we will let you know your balance.

When you purchase a digital gift card, it will typically be emailed to you within hours if the order only contains the digital gift card. If you ordered a digital gift card as well as physical products, you will receive your digital gift card via email when the physical product ships.

Unfortunately, you cannot cancel your digital gift card once it is received. NAILUXE gift cards are final sale and are non-refundable.